Privacy Policy

Effective Date: [18/12/2020]

Thank you for visiting USTechHelpdesk.com (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website. Your privacy is important to us, and we are committed to protecting it. 

1. Information We Collect

We collect information that you voluntarily provide and data that is automatically collected when you visit our site:

1.1 Personal Information You Provide

You may provide us with personal information when you:

  • Contact us through forms

  • Sign up for newsletters or services

  • Request support

This may include:

  • Name

  • Email address

  • Phone number

  • Other contact details

1.2 Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser and device details

  • Pages you visit

  • Date and time of your visit

This helps us improve the website and user experience. 

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your requests and provide support

  • To improve our website and services

  • To send newsletters and updates (if you opt-in)

  • To monitor usage and improve performance

  • To protect against fraud and unauthorized activity 

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember your preferences

  • Analyze traffic and site performance

  • Customize content

You can control cookies through your browser settings, but disabling some cookies may affect site functionality. 

4. Sharing Your Information

We do not sell your personal information to third parties.

We may share information with:

  • Service providers who help us operate the website

  • Legal authorities if required by law

We ensure that any third party we share data with protects your privacy. 

5. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, misuse, or alteration. However, no method of transmission over the Internet is 100% secure.

6. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without verification of parental consent, we will take steps to delete it. Termly

7. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other sites. You should review their privacy policies separately. 

8. Your Rights

Depending on where you live, you may have the right to:

  • Access your data

  • Correct or erase your data

  • Withdraw consent

To exercise these rights, contact us at the details below.

9. Changes to This Privacy Policy

We may update this policy from time to time. The “Effective Date” at the top will reflect when changes were made. We recommend checking this page periodically. 

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@ustechhelpdesk.com
Website: www.ustechhelpdesk.com